Let's imagine for a moment that an enterprising Linux user, who also works as a PC repair technician, got the idea to give alternative on their clients, use a version of the Linux distribution that already defined beforehand.
Unlike the enterprise-level Linux-as-a-service, relies heavily on the support system that is most appropriate for the business environment, I see the opportunity to give support to home users in an environment that remains. Environment that remains is very remote and local, depending on the circumstances required.
In order to make desktop Linux can be sold as a service for home users, the distribution chosen should meet the following requirements.
- Ability to install and remove applications. The application of FOSS (free software and open source) is nice, but lock them up is not able to try the new FOSS applications may not be the best path. At the same time, it is important that applications available limited to applications that are stable and well established.
- Update update myself. Zonbu nail head, but fell short due to a problem with a particular LCD monitor and resolution available to choose from.
- Multiple user accounts. Again, this does not offer the Zonbu though it becomes a no-brainer for any family.
- List of devices compatible with the obvious. This is a problem that afflicts Linux in General. Not so much because of the lack of support, because in fact, peripheral support is pretty good. On the contrary, the fact that the user must "examine" what works and which are not. Obviously, this can be fixed only by providing this peripheral from a simple online store. Let the companies that want to sell Linux as a service to do research, not the unfortunate users who just want to get the document being printed.
As things stand now, there is nothing out meet list of requirements which I have put above. While all of the installed Linux distribution provides the ability to update themselves, there is still a problem with the video card options and, in the case of Zonbu, select LCD monitors.
In spite of my frustration with the approach of the Zonbu, they remain the closest thing to meet the requirements I described above. Maybe if Zonbu and other similar companies laboring to sell Linux as a service will take my advice to heart, and put themselves in a position that is far more powerful to a customer base that is much larger.
In the meantime, we are left to ponder the results of various companies out there wanting to give Linux as a service to their customers. Linux as a service has been greeted with a fair success in front of the company's desktop and tremendous success in front of the server. So doesn't that mean that Linux as a service might one day be ready to market the House too?
May not be easy and there is a lot of work to do, but I am sure here soon, adoption home in this domain will occur. We just need to make sure the basics are covered in relation to peripheral support in addition to providing local technicians for moments where remote support is not the right choice.